These guidelines cover warranty returns for touch enabled monitors sold by TSS under the TSS and Nexio brand names, and also kiosks manufactured by TSS in Australia. Warranties on other items such as kiosk components and other brands of touch monitors are provided directly by the product manufacturers or distributors and TSS will assist our customers by providing these contact details where appropriate.
|PRODUCT CATEGORY||WARRANTY TERM|
|All used items including ex demo and refurbished.||6 months|
|NEX*** and NEXPRO** Touchscreens.||3 years|
|Kiosk, enclosures manufactured in Australia (excluding components which are governed by manufacturer’s warranty).||3 years|
|Touch component of large format (32”+) monitors converted to be touch enabled (excluding monitors which are governed by manufacturer’s warranty).||3 years|
|Other items procured through Touchscreen solutions not listed in this table.||Manufacturer’s Warranty|